The D&D Daily Presents: 2016 - The Year in Review

The Year in

Group LP Selfies

sponsored by:

2016 Pizza Party Winners

Walmart Mexico & Central America (Walmex) AP, Security & Investigation Team

"Improved loss metrics are the result of an 
improved customer experience"

Toys R Us/Babies R Us
Asset Protection Team East

"Investigating the National Archives" while 
at a recent Staff Meeting in Washington, DC"

PayPal Global AP Team

The Home Depot Gulf Region
Operations Manager Team

"Driving A Culture of Operational Excellence Through Process and People"

Toys R Us

Regional AP Managers

Central Region

"Aligning Asset Protection team with

the customer experience."

Bob's Discount Furniture 
Loss Prevention & Safety Team

"No gimmicks, just pure value!"

2016 NRF Protect Winner

Winning Selfie

Bi-Mart Loss Prevention Team

"Achieving Results Through Teamwork"

The Story Behind the Winning Selfie 
Jeremy Grahn, Corporate LP Manager for Bi-Mart, shares the story behind the '50s-themed photo that won him a free trip to NRF Protect. 

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The Best of 2016

Amazon LP Leadership Team

San Antonio Food Bank

"Amazon LP Gives Back"

Walmart AP Team

Largest in the World

"Direct. Deter. Detect."

Click to enlarge

Sears Holdings

Field & Corporate Teams

Macy's Central and Regional

Asset Protection Team

Dick's Sporting Goods

"Every Season Starts At Dick's!"

Gap Inc. LP Leadership Team 

GameStop AP Team Volunteering at the Ronald McDonald House

Dunkin' Brands LP Team

"Protecting the Integrity of Our Brands while Driving Overall Profitability"

Sephora's Loss Prevention Team

"Making a Positive Impact on Shrink"

GNC Loss Prevention Team 
USA and Canada

"Passionately creating a world of health, wellness, and performance solutions inspiring everyone, everywhere, everyday to LIVE WELL"

BJ's Wholesale Club

Asset Protection 2016

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Exclusive Yearly Reports

2016 Retail Violent Death Report 

More than 1 Retail Death Per Day In 2016

In the D&D Daily's exclusive 2016 Retail Violent Death Report, we found that there was more than 1 publicly reported retail death per day last year. In total, there were 374 retail deaths reported in 2016.  Read more

2016 Senior LP/AP Jobs Report - First-Ever Study

188 LP/AP Executives Filled 2016's Senior Roles
62 LP/AP Pyramid Heads & 126 Senior Support Leaders Named

From Home Depot to TJX Co's, Lowe's, J.C. Penney, Family Dollar, Barnes & Noble, Stage Stores, Lululemon, Sephora, Mattress Firm, CarMax, Pier 1 Imports, Gucci, David Yurman, Harris Teeter, Claire's, Dollar Express, Boddie Noell, BevMo, Von Maur, and a host of others, sixty-two retailers named new pyramid heads for their LP/AP efforts as reported in the Daily's 'Moving Up' column in 2016.

At the end of the day, 188 LP/AP executives Moved Up in their careers and filled critical senior positions that are helping to guide and define this industry.  Read more

2016 saw a decrease of 5.6% in the number of loss prevention and asset protection jobs published in the Daily compared to last year. With 4,944 loss prevention and asset protection jobs this year, compared to the 5,238 reported in 2015.  Read more

The D&D Daily reported a total of 1,822 robberies and burglaries across the United States in the fourth quarter of 2016, bringing the total number of publicly reported incidents in 2016 to 5,974. This, compared to last year's 4,666 total, is a 28% increase. 

The report also breaks down reported robberies and burglaries by city, state and retailer.  Read more

Top 12 Stories of 2016 

January

Walmart is closing 269 stores, laying off thousands of employees 

Walmart is closing 269 stores and laying off thousands of employees. The move will affect more than 16,000 employees, including 10,000 in the US.  Read more

February

Netflix's Making a Murderer: An Interrogator's Perspective

A Must Read for All Investigators

Right or wrong, guilty or innocent, and regardless of how you feel about the series or the case,  this blog is one you should take the time to read.  Read more

March

Credit card terminal goes from safe to compromised in less than three seconds

In a video released by Miami Beach Police, two men work as a team to install a credit card skimmer at a local gas station. In less than three seconds, the terminal goes from safe to fully compromised.  Read more

April

Kmart, Sears closing 78 stores, holding liquidation sales

At the end of the fourth quarter, the company operated 731 Sears stores and 941 Kmart doors, for a total of 1,672 locations. 

Read more

 

May

New video released in Albuquerque K-Mart death investigation

KRQE News 13 has obtained new video following a controversial death at an Albuquerque K-Mart.  Read more

June

Retail Meltdown: Which Chains Are Closing Stores in 2016? 

With some retailers closing all of their stores, and others, like Aeropostale, teetering on the edge of heading into the great strip mall in the sky, this has been a difficult year for brick-and-mortar retailers.   Read more

July

'Total chaos': 30-person brawl in N.Y. Walmart includes metal bats, thrown canned goods

Video footage posted to Facebook shows someone toss a large trash can through the air, garbage flying onto the floor.

Read more

August

Virginia toddler suffers horrific injury after pallet falls from Sam's Club shelf

A toddler and his father are recovering after a pallet crashed down on them from a high shelf inside a Virginia Sam's Club.

Read more

September

Gap Distribution Center Fire "Intentionally Set"

Authorities say a massive blaze that ripped through a Gap Inc. distribution center in New York was intentionally set.  The firecaused heavy damage to part of the Fishkill facility about 50 miles north of New York City. Read more

October

National Business Emergency Operations Center (NBEOC) has been activated in response to Hurricane Matthew

The NBEOC will hold daily calls to hear from partners regarding employee wellness needs, business continuity issues, and any supply chain impacts that may be affecting your organization as a result of Hurricane Matthew.  Read more

November

Macy's is about to close more stores - here's where they will likely shut down

The retailer revealed plans in August to shut down 100 stores in early 2017 as it battles slowing sales and growing online competition.  Read more

December

CVS Health to close 70 stores

CVS Health has embarked on a three-step streamlining initiative with a goal of saving approximately $3 billion from 2017 to 2021. Read more

Other Notable Stories of 2016

Historic DOJ Case Comes to a Close

Former 7-Eleven Franchise Store Manager Sentenced
A former Long Island 7-Eleven franchise store manager was sentenced to four years in prison Wednesday for wire fraud, alien harboring and identify theft, according to officials.  Read more

Catch This Karate Kid In Action As He Stops An Armed Robber

A heroic 12-year-old boy stopped a man twice his size who attempted to rob a jewellery shop with a gun by disarming him with his martial arts skills.  Read more

Domestic Terrorism Hits Three Starbucks, Barnes & Noble, and Old Navy

Federal authorities charged a man with using an explosive device to damage an Old Navy store in Albuquerque, where a string of overnight fires and vandalism during the busiest shopping weekend of the year damaged Starbucks shops, a Barnes & Noble, and other establishments.  Read more

TycoIS Wins Long Battle and Recovers Expenses

Insurer, Tyco Reach Agreement On Fees Over $60M Eli Lilly Drug Heist

National Union Fire Insurance Co. of Pittsburgh and Tyco Integrated Security LLC agreed to settle a dispute in Florida federal court over attorneys' fees that Tyco requested after a jury decided it wasn't liable for a $60 million Prozac and Zyprexa theft from an Eli Lilly warehouse.  Read more

Walmart is closing 269 stores, laying off thousands of employees

The move will affect more than 16,000 employees, including 10,000 in the US. The closings include 154 locations in the US - 102 of which are the company's smallest stores, called Walmart Express.  Read more

Attorney blames Kmart Loss Prevention staff in death 

The attorney for a 25-year-old schizophrenic man who went into Kmart on Tuesday - possibly to shoplift - says the man would have left the chain store alive had loss prevention officers not tried to detain him.  Read more

Top 5 Retail Data Breaches

1.  Vera Bradley Reveals Payment-Card Hack at Retail Stores

Payment cards used at its retail stores were potentially hacked over a two-month period this summer between July 25th and Sept. 23rd.

Read more

2.  Eddie Bauer hacked - All North American Stores Infected

Clothing store chain Eddie Bauer said today it has detected and removed malicious software from point-of-sale systems at all of its 350+ stores in North America, and that credit and debit cards used at those stores during the first six months of 2016 may have been compromised in the breach.  Read more

3.  Russian Carbanak Gang - hacks Oracle's MICROS P-O-S credit card payment systems

The attackers have compromised a customer support portal for companies using Oracle's MICROS point-of-sale credit card payment systems.  Read more

4.  Wendy's: Breach Affected 5% of Restaurants - 300 locations

Wendy's credit card breach at the nationwide fast-food chain uncovered malicious software on point-of-sale systems at fewer than 300 of the company's 5,500 franchised stores.  Read more

5.  Neiman Marcus Reports New Breach
Weak Authentication Cited in Attack on Customer Accounts

Neiman Marcus notified potentially affected online customers and the California attorney general of a breach that it says compromised an estimated 5,200 accounts.   Read more

Special Mentions

Cyber Attack takes down Eastern U.S. This Morning
Retailer, social media and other e-commerce sites Hit

Dyn Inc., a significant Domain Name Server that facilitates the loading of web pages a DDoS, or distributed denial of service, attack left people without access to Shopify Inc., Etsy Inc., Twitter Inc., Spotify, Reddit and The New York Times.  Read more

LinkedIn data breach blamed for 30+ secondary compromises 
They may be IN your company right now!

Some confirming upwards of thirty instances where an organization has been compromised and sensitive information exfiltrated by the attackers. The organizations that have been targeted operate in the manufacturing industry, retail industry, and a number of other verticals.  Read more

Most-Watched LPNN Videos

Organized Retail Crime

The Great Debate #1

Published May 4, 2016

Active Shooter Response

Are You Ready?

Published August 18, 2016

Top 12 ORC Cases

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January

Leader Of International, $200 Million Credit Card Fraud Scam Sentenced To 80 Months In Prison 

A New York man was sentenced to 80 months for leading one of the largest credit card fraud schemes ever charged by the U.S. Department of Justice.

Read more

February

Five Arrested in $1M+ Florida Cargo Theft Ring

Once the defendants stole both the cargo and trailers, they returned to Miami to sell the stolen property on the black market.  Read more

March

$500,000 Major CC Fraud Gang Busted in Atlanta hitting Best Buy Stores

Investigators found nearly 400 fake credit cards inside an apartment along with multiple card-making machines.  Read more

April

New York, NY: Bikini model charged in $2M identity-theft ring 

An identity theft ring that included a sultry bikini model racked up $2 million in fraudulent charges to bankroll lavish trips, luxury cars and fancy shopping sprees, authorities said.  Read more

May

Woman gets 3 years for role in $200M credit card fraud scam

The Department of Justice says the New Jersey-based crime ring created more than 7,000 fake identities to get tens of thousands of credit cards. Nineteen people were charged.  Read more

June

Westwood, CA: 9 charged with robbing 10 jewelry stores of $6 million in designer loot

The 10 crimes attributed to the men occurred at several different shopping centers where they snatched up 30 Rolex watches worth more than $450,000.  Read more

July

Filipino man admits running $9M global credit card cybercrime ring in Newark, N.J.

According to court documents, Virtucio purchased stolen debit and credit card numbers from computer hackers and encoded new cards with the stolen data.

Read more

August

Six member fraud gang busted for $9M scheme 
Hit Home Depot & Target Stores

Over a period of four years, the defendants conspired to steal more than $9 million by defrauding retailers, banks, credit card processing companies and credit card holders.  Read more

September

"Operations Pandora" sends 3 to prison for the theft of over $800,000 in jewelry

Three men were sentenced to prison Friday as members of an organized retail theft ring that stole over $800,000 in jewelry in New Jersey and five other states.  Read more

October

Miami, FL: Five charged in theft of 23,000 Apple iPhones valued at over $7 million

The FBI arrested five people who are accused of stealing 23,000 iPhones worth nearly $7 million.

Read more

November

Stratford, Conn., man guility in $3.9M fencing scheme
The man participated in a conspiracy to purchase stolen property from "boosters," who typically were shoplifters with opioid addictions, and then resell the property at online websites.  Read more

December

NYPD recovers $7 million in counterfeit Apple and Samsung electronics 

Police scored big on Thursday, when they recovered several million dollars in cash and counterfeit Samsung and Apple electronics.  Read more

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2016 Quarterly Crime Reports

Q1 ORC Report

A look at the first quarter in terms of how ORC is projected to develop for the rest of 2016.  Read more

Q1 Robbery Report

In the first quarter of 2016, the D&D Daily reported a total of 1,151 robberies and burglaries across the United States.  Read more

Q2 ORC Report

ORC cases in the first half of this year surpassed those reported during the same period in 2015.  Read more

Q2 Robbery Report

Robberies and burglaries were up 18.7% from the first quarter.  Read more

Q3 ORC Report

There were 441 ORC cases in the third quarter, an increase over the 395 reported in Q2.  Read more

Q3 Robbery Report

In the first quarter of 2016, the D&D Daily reported a total of 1,151 robberies and burglaries across the United States.  Read more

ORC Leaders

Sergeant Charles Anderson

Executive Director

Twin Cities Organized Retail Crime Association (TCORCA) 

Matt Thompson

President

Indiana Retail Organized Crime Coalition (IROCC)

Ben Dugan

Investigations Manager

ORC Division

Walgreens

Ed Fuentes

National Manager

of Investigations

Toys R Us

Jose Rivas

President

Loss Prevention Organization of the Caribbean (LPOC)

Axel Diaz

Vice President

Loss Prevention Organization of the Caribbean (LPOC)

Lee Frasier

Founding Board Member

Northern California Organized Retail Crime Association

Amanda Kilpatrick

Vice President

Mid-Atlanta Organized Retail Crime Alliance (MAORCA)

Kevin Stone

Organized Retail Crime Manager Gap Inc., California.

Co-founder, SDORCA

Timothy Flynn

President

MetrORCA

Covering NY, NJ and PA.

In Memoriam

Top E-Commerce Stories

The Russian Methbot Scam Is Just the Tip of the Ad Fraud Iceberg

In what appears to be the largest digital advertising scam in history, a group of Russian hackers reportedly built a click-fraud machine that stole up to $5 million daily from top advertisers and publishers.  Read more

Big shopping portals take on counterfeits

Amazon.com of the U.S., China's Alibaba Group Holding and other online sales portals are stepping up efforts to eliminate counterfeit products on their platforms. Read more

'Operation Cloud Sword'
Alibaba Uses Big Data to Bust Counterfeit Rings

Operation Cloud Sword, a joint effort between Alibaba Group and Chinese law enforcement, has cracked down on 417 counterfeit production rackets. Read more

ICE 'Operation In Our Sites' keeps Internet clear of fakes

There were roughly 15,000 illegal websites seized and 48,000 erroneous ecommerce links removed over the past year.  Read more

Cyber Monday Becomes 'The Main Event'
Cyber Monday (By The Numbers)

So, it was a big day, but was it big enough to beat back Black Friday as the holiday season's main shopping event?  Read more

Other Notable Stories

This is Amazon's grocery store of the future: No cashiers, no registers, and no lines

The store, called Amazon Go, doesn't work like a typical Walmart - instead, shoppers use an app, also called Amazon Go, to scan the products they plan to buy, then they can walk out of the building without waiting in a a checkout line.  Read more

U.S. is the Global Fraud Hotspot
Online Fraud Attempts Expected to Increase 43% During Peak Holiday Season Due to EMV Shift
 

As the busy holiday shopping season approaches, global retailers can expect a 12 percent growth in online fraudulent activity in the upcoming holiday season, compared with the same period last year. Read more

The LPM Profile of the Future & The Importance of Community Relations

Published May 2, 2016

Organized Retail Crime

The Great Debate #2

Published May 6, 2016

NYPD Commissioner William Bratton 

Published February 22, 2016

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