While managing change has always been a critical function for every executive to master, in today’s retail environment, it has never been more critical. Change is guaranteed, and how you manage it will determine how far you go and how far you get.  

Over the last five years, Mike Lamb, Vice President of Asset Protection for Kroger, has successfully navigated and managed the change process at three of the biggest AP positions in the industry. He’s done it with skill, finesse, political savvy, and a touch of humility that everyone can learn from. In this LPNN interview, he shares some of his thoughts on managing change.