The Disappearing Front End, Seamless Shopping &
The POS Disruption
Dan Faketty, Vice President, Asset Protection, Southeastern Grocers
Mike Lamb, Vice President, Asset Protection & Safety, the Kroger Company
The demand for seamless shopping, the technology that delivers it, and the physical changes it creates in stores is forcing retailers to completely rethink and reinvent Loss Prevention controls, policies and practices – and possibly even redefine what acceptable levels of shrink are. Dan Faketty and Mike Lamb discuss the LP implications of new POS technologies and customer experiences – from scan-and go and mobile pay to self-checkout kiosks, tablet-based solutions, BOPIS and more.