With more violent incidents, civil protests, robberies, and disruptive weather than ever before, emergency preparedness has never been more critical for retailers. Tony Caccioppoli, Vice President, Corporate Asset Protection, and Pat McEvoy, Sr. Director of Asset Protection Administration, for Hudson's Bay Company, discuss how technology is playing a vital role in helping retailers with crisis management programs, driving more proactive and real-time responses to help keep stores, associates, and customers safe.